Our returns and refunds policy
We aim to make placing your order on our website as easy as can be, should you decide to cancel or return your products, please let us know by contacting us at healthy@nutrawell.co.uk. You may return unused products with the original receipt within 14 working days and we will gladly offer an exchange or refunds.
If you return a Product to us unopened and in the same condition as when it was sent out to you, a full refund will be given when the goods have been received, less the shipping costs and any other costs incurred due to the return – refer to Terms and Condition clause 5.3. Nothing within these provisions shall affect your statutory rights.
We will usually refund any money received from you using the same method originally used by you to pay for your purchase.
To return your product, please use this address:
Returns Department,
Unit 5, East Street Enterprise Park,
Rhayader, Powys,
LD6 5ER, United Kingdom
Your refund will be promptly processed in the same form of initial payment.
